Privacy Policy

Introduction

Pay Quick ("we", "our", "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit payquicknow.com, apply for our pilot program, or use our services.

Pay Quick operates in the European Union (Romania) and complies with:

• Regulation (EU) 2016/679 (GDPR)
• Law 190/2018 on measures implementing GDPR in Romania
• Law 506/2004 on personal data processing in electronic communications

Who We Are

Service name: Pay Quick
Website: https://payquicknow.com
Contact email: hello@payquicknow.com
Business location: Romania, European Union

Data Controller
For website visitors, pilot applicants, venue accounts, and billing data: Pay Quick

Data Processor
For guest order data processed on behalf of venues: Pay Quick, acting under the venue's instructions.

What Data We Collect

We collect only the data necessary to operate our service and comply with Romanian and EU law.

3.1 Data you provide voluntarily

When you submit a form or create an account, we may collect:

• Full name
• Email address
• Phone number (optional)
• Venue name, city, and country
• Type of venue and number of tables
• Any message or description you submit

3.2 Automatically collected data

When you visit our website, we may collect:

• IP address (required for security under Law 190/2018)
• Browser type and version
• Device information
• Pages visited and timestamps

This data is used strictly for security, performance, and analytics.

3.3 Data generated through use of the service

When a venue uses Pay Quick, we process:

• Staff accounts: name, email, hashed password
• Guest session tokens: anonymous identifiers (no names, emails, or personal details)
• Order data: items, quantities, prices, timestamps, table number, order status
• Subscription & billing data: plan type, subscription status, billing history

Payment card details are never stored by Pay Quick; they are processed by Stripe or NETOPIA Payments.

How We Use Your Data

We use your data to:

• Review and evaluate pilot applications
• Contact you regarding Pay Quick services
• Provide onboarding and support
• Operate the ordering, payment, and kitchen display system
• Process and fulfill orders
• Manage subscriptions and billing
• Improve our product and website
• Ensure security and prevent misuse (as required by Law 190/2018)
• Comply with legal and tax obligations in Romania

We never sell or trade your personal data.

Legal Basis for Processing (GDPR + Law 190/2018)

We process personal data based on:

• Consent - when you submit a form
• Contractual necessity - to provide the Pay Quick service
• Legitimate interest - to operate, secure, and improve our platform
• Legal obligation - accounting, tax, fraud prevention, and security requirements

Law 190/2018 allows processing for security and fraud prevention under legitimate interest.

Data Sharing

We only share data with trusted service providers when necessary:

• Email delivery services
• Hosting and infrastructure providers
• Payment processors (Stripe, NETOPIA Payments)
• Security and analytics tools

All partners are GDPR-compliant and operate under data processing agreements. We do not share data for advertising or profiling.

Data Storage & Security

Data is stored within the EU or in GDPR-compliant regions.

Access is restricted to authorized personnel.

We use technical and organizational measures to protect your data.

Security measures comply with GDPR and Law 190/2018.

While no system is 100% secure, we take all reasonable steps to safeguard your information.

Data Retention

We retain personal data only as long as necessary:

• Pilot applications: up to 12 months
• Venue account data: while active + 30 days after deletion
• Order data: up to 12 months for operational and legal purposes
• Billing records: as required by Romanian tax law
• Business communication & legal obligations: as required by law

You may request deletion at any time, subject to legal retention requirements.

Your Rights (GDPR + Romanian Law)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Request data portability
• File a complaint with the Romanian Data Protection Authority (ANSPDCP): Autoritatea Nationala de Supraveghere a Prelucrarii Datelor cu Caracter Personal

To exercise your rights, email hello@payquicknow.com.

Cookies (Law 506/2004)

Pay Quick uses only essential cookies required for:

• Website functionality
• Security
• Session management

We do not use advertising, tracking, or third-party marketing cookies. Under Romanian law, essential cookies do not require consent.

Third-Party Links

Our website may contain links to third-party services (e.g., Stripe). We are not responsible for their privacy practices.

Data Transfers Outside the EU

We do not transfer personal data outside the European Economic Area (EEA). If such transfers become necessary, we will use GDPR-compliant safeguards such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website. If changes are significant, we will notify you.

Contact

For questions about this Privacy Policy or your personal data, contact: